West Ham Carpet Cleaners Modern Slavery Statement

West Ham Carpet Cleaners is firmly committed to preventing modern slavery, human trafficking, forced labour, and exploitation in all aspects of our operations and supply chains. This Modern Slavery Statement sets out the steps we take to identify, prevent, and address the risk of modern slavery and reflects our commitment to conducting business with integrity, transparency, and respect for human rights.

Zero-Tolerance Approach to Modern Slavery

We operate a clear zero-tolerance policy towards modern slavery and human trafficking. This applies to all individuals and organisations who work for or with West Ham Carpet Cleaners, including employees, contractors, agency staff, and suppliers. We expect everyone associated with our business to uphold the same high standards and to act ethically and lawfully at all times.

Any indication of modern slavery or related abuse in our operations or supply chains is treated with the utmost seriousness. Confirmed breaches of our policy may result in termination of contracts, cessation of business relationships, and, where appropriate, reporting to relevant authorities. Our leadership team is responsible for ensuring that this stance is consistently communicated and enforced.

Supply Chain Standards and Supplier Audits

Our supply chains include providers of cleaning products, equipment, transport, and various support services. We seek to work only with reputable suppliers who share our commitment to preventing modern slavery and protecting workers’ rights.

Suppliers are required to comply with all applicable labour, employment, and human rights laws. We communicate our expectations through our supplier standards and contractual terms, which include specific obligations related to modern slavery and ethical conduct.

We conduct risk-based supplier audits and assessments, prioritising higher-risk categories such as goods manufactured in regions with weaker labour protections or complex subcontracting arrangements. These audits may include on-site visits, review of employment records, and interviews with management. Where risks are identified, we work collaboratively with suppliers to develop corrective action plans and monitor progress. Where a supplier is unwilling or unable to address concerns, we reserve the right to end the relationship.

Employee Awareness, Training, and Responsibility

All staff are expected to act in a manner consistent with our values and our zero-tolerance policy. We provide appropriate information and, where relevant, training to help employees understand what modern slavery is, how to recognise warning signs, and how to raise concerns. Management teams are responsible for promoting a culture where ethical conduct is the norm and where concerns are welcomed and addressed promptly.

Reporting Channels and Whistleblowing

We actively encourage anyone connected with West Ham Carpet Cleaners, including employees, contractors, and suppliers, to raise concerns about potential modern slavery or unethical behaviour. Concerns can be reported to line managers or senior management. Reports will be treated seriously, handled sensitively, and investigated promptly.

We are committed to protecting anyone who raises a concern in good faith from victimisation or retaliation. Reports may be made anonymously if the individual prefers, and we will respect confidentiality as far as is reasonably possible. Where appropriate, we will cooperate with law enforcement or regulatory bodies to address suspected instances of modern slavery.

Monitoring, Governance, and Annual Review

Responsibility for oversight of this Modern Slavery Statement and related practices rests with the senior management of West Ham Carpet Cleaners. We monitor the effectiveness of our measures through supplier reviews, incident reporting, and feedback from staff and stakeholders.

This statement is reviewed at least annually to ensure it remains effective, relevant, and aligned with legal requirements and best practice. As part of the annual review, we assess any incidents or concerns raised, evaluate our supplier risk assessments, consider developments in modern slavery legislation, and identify opportunities for improvement.

By maintaining strong governance, clear expectations, and open channels for reporting, West Ham Carpet Cleaners aims to contribute to the elimination of modern slavery and to uphold the dignity and rights of everyone involved in our business and supply chains.